Frequently Asked Questions (FAQ)
How long does shipping take?
We carefully process every order to ensure fast and reliable delivery.
Shipping usually takes 3-7 business days, depending on your location.
You will receive a confirmation email with tracking details once your order is on the way.
What payment methods do you accept?
For your convenience and security, we currently accept Cash on Delivery (COD) only.
This allows you to pay safely when your order arrives at your doorstep.
Do you offer customer support?
Absolutely! Our friendly customer support team is available 24/7 to help with any questions, concerns, or guidance.
You can reach us via live chat on the website or email us anytime at
support@tanzanova.com.
Can I return a product?
Yes! We accept returns within 14 days of delivery if you are not fully satisfied.
The product should be in its original condition and packaging.
Please contact our support team to guide you through the return process smoothly.